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EAST COAST FRANCHISE
Much has been written in the early part of 2018 regarding the current and future state of the existing Virgin Trains franchise on the East Coast main line (ECML), which is one of the most important inter-city city rail links in the country. The ECML operation is complex and our railway hosts more train operators than any of the UK’s inter-city routes.
While we, the Department for Transport and Virgin Trains East Coast (VTEC) still have much ground to cover as we work towards resolving the current complex franchise, it was with great delight that I received news from Transport Focus, whose independent survey of 27,000 people confirmed that the three long-distance train companies on the route (Grand Central, Hull Trains and VTEC) have been rated the best in the country by the passengers …
