THE DEPARTMENT for Transport has exercised the option of a one-year extension to the CrossCountry franchise, meaning Arriva will continue to operate it through to October 2020. The current direct award agreement began in October 2016 for three years, with the optional extension.
The Department for Transport had originally planned a new competed franchise to begin in early 2020, but last September cancelled this pending the outcome of the Williams Review.
Instead, DfT plans to negotiate a further direct award franchise with Arriva, running for up to five years, with this now planned to start on 18 October 2020.